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B2B-Booking

B2B-Booking is a solution for online and offline booking, managed by show’s organizer. Registered clients can book products in online or offline mode and onsite or offsite. The booking process is divided in three stages:
  • Booking before the show. It is an online process.
  • Booking during the show. Using laptops they can continue and review their orders. It can be an online or offline process.
  • Booking after the show. Clients will confirm their booking and submit orders. It is an online process.
The solution is for organizers that provide to their members or clients the opportunity to buy special products at a special price by grouping, for a period of time, different sellers or sponsors in a show site. Members need to see and test the products. The show location can be not connected to the Internet.

The solution is built to fail over any loss of wireless access points, server hardware fail or client’s laptop fail. The data is replicated, so users can restore their data at the first connection to the servers. And server’s databases can be rebuilt from the client’s laptops.

The solution meets strategic objectives as well as financial objectives.

Strategic objectives:
  • Clients can use the system to adjust their orders based on their previous experience. Which product is interesting? Which quantity is suitable?
  • The sellers can use the system to adjust their marketing strategy based on previous experience, and during the show they can accommodate their plan based on the real time booking reports.
  • The organizer uses the system to make its organization more attractive to new clients and sellers. He can offer better services.

Financial objectives:
  • Clients can benefits from special prices offer.
  • Sellers can sell more products and increase their benefits.
  • Organizer reduces its management cost and can negotiate better contracts.

In this context, B2B-Booking provides the following features:
  • Paperless: eCatalog, eNotes.
  • Several types of users: Clients, Seller, Representative and Administrator.
  • Client Group: Client may participate with more than one member and each member has its own user account.
  • Each member is assigned a laptop at the show's registration box (next release they can use their personal laptops).
  • Shared shopping cart: Client’s members share the same shopping cart.
  • Laptop replacement: A member can replace his laptop, when needed, without losing data.
  • Security: Given a laptop, a member can only view and manage his company’s orders.
  • Any circumstance shopping: A member continues ordering in any circumstance (lost of connection, lost of the servers, lost of his laptop, lost of the directory service in the data center).
  • Performance: The order process is fast.
  • Each seller, representative and administrator has only one user account.
  • Seller and representative use shared laptops in identified locations.
  • A user use, during the show, the same web site as before the show (keep user experience).
  • The user credential is provided by a Directory Service which is installed in a data center. Users will keep their password.

Customer Reference:

La Coop Fédérée was the first at Quebec that uses this solution.

It was a great success for La Coop Fédérée, its clients and its providers.

In addition, La Coop Fédérée won the prestigious award of Octas 2009, not only one award but two: The Octas de l'Excellence and eSolution B2B.

the above video was taken during the Coopérama Show at Saint-Haycinthe in November 2008.

You can click on the right images to see it in larger size.


 
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